What is Kotae?
Kotae is an AI-powered smart chatbot specifically designed for small businesses. It assists in managing and analyzing customer inquiries on your website. Kotae allows you to provide instant and accurate responses to your customers, powered by your own content and data.
Features of Kotae
- Quick, Natural Responses: Kotae uses advanced AI technology to deliver fast and natural responses to customer inquiries.
- Multi-Language Support: Communicate with customers in over 80 languages, making it ideal for global businesses.
- Powered by Your Content: Kotae uses information from your website, FAQs, and training files to provide accurate answers.
- Easy Setup: Customize and train Kotae without any coding knowledge in just a few minutes.
- Data-Driven Training: Train Kotae using your website content, FAQs, and other data sources for personalized responses.
- Customizable Appearance: Tailor Kotae's look to match your brand by adding your logo, theme color, and welcome message.
- AI-Powered Automation: Leverage advanced chatbot technology with OpenAI and retrieval-augmented generation for continuous improvement.
- 24/7 Availability: Ensure your customers always have support with Kotae, available round the clock.
- Global Reach: Provide localized support for small businesses, with dedicated onboarding in English, Japanese, and Vietnamese.
How to Use Kotae
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Train Kotae:
- Enter your website URL or upload text documents to start training.
- Set up an FAQ to help Kotae understand your business better.
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Embed Kotae:
- Add the provided code snippet to your website.
- Watch as Kotae comes to life, ready to interact with your customers.
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Customize and Optimize:
- Personalize Kotae with your logo, theme color, and welcome message.
- Review chat history to refine responses and update training data for better accuracy.
Pricing of Kotae
Kotae offers flexible pricing plans tailored to the needs of small businesses:
- Free Trial: Try Kotae risk-free with a comprehensive trial period.
- Paid Plans: Access advanced features and prioritize customer support with our affordable subscriptions.
Helpful Tips for Using Kotae
- Use Quality Training Data: Ensure your website content and FAQs are comprehensive for accurate responses.
- Regular Updates: Keep your training data updated to reflect changes in your business.
- Monitor Interactions: Review chat history to continuously improve Kotae's performance.
- Leverage Multi-Language Support: Engage with a global audience seamlessly with over 80 languages.
Frequently Asked Questions
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Do you offer a free trial?
Yes, Kotae offers a free trial to help you get started with automating your customer inquiries. -
Does Kotae support multiple languages?
Yes, Kotae supports over 80 languages, making it ideal for global customer communication. -
Can I customize the appearance and color of Kotae?
Absolutely, customize Kotae's look to align with your brand using your logo, theme color, and welcome message. -
Can multiple team members manage the chatbot?
Yes, multiple team members can collaborate to manage and optimize Kotae. -
How do I get started with Kotae?
Simply sign up, train Kotae using your data, embed the code on your website, and customize as needed.
By using Kotae, you can save time, provide exceptional customer service, and focus on growing your business.